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Design
Mobile Customer Service App
A service-based business had low customer engagement because their support and booking processes required phone calls or in-person...
Service Business (Confidential)
8–12 Weeks
Aug 2026
Client
Service Business (Confidential)
Category
Design
Duration
8–12 Weeks
Timeline
Aug 2026 – Aug 2026
Project Overview
About This Project
A service-based business had low customer engagement because their support and booking processes required phone calls or in-person visits. We developed a cross-platform mobile application using Flutter, enabling customers to book, track, and manage services from their smartphone.
Key Deliverables
Project Benefits
Here are the key benefits this project delivered for our client and their end users.
01
Cross-platform iOS and Android from a single codebase
02
Real-time booking and appointment management
03
Push notification support
04
In-app customer support chat
Discovery & Planning
Build & Delivery
Outcomes
Project Results
The following outcomes were achieved after successful delivery, demonstrating the real-world impact of the solution.
Improved accessibility and user experience substantially
Customer engagement increased by 45%
App Store rating: 4.7/5
Support call volume reduced by 35%
